FACTORY DIRECT WHOLESALE FURNITURE
Unlike most furniture suppliers, KATDANS offers many additional values to its customers in addition to manufacturing factory direct furniture.
Everything You Need from a Furniture Supplier
KATDANS treats every client as our partner. We offer the following standardized custom home furniture service solutions to ensure every customer has a satisfactory purchasing experience.
7/24 Customer Service
Whenever you need support, we are always here.
Local Price Protection
No matter what, your interests are our priority.
We'd like to show our sincerity for win-win business.
We will always be responsible for our products.
Non Disclosure Agreement
We respect intellectual property as much as you do.
It's all about our "customer", I get it.
If you are not available to come, we'll do it for you.
You'll know every step of the order process like the back of your hand.
Tailor-Made Wholesale Services for Various Businesses
Different business clients have different requirements. Through our years of research in the B2B furniture market, we have been able to dig deeper into the needs of our clients and classify them
Including furniture startups, small businesses, contract designers and small furniture importers or traders.
Including furniture wholesalers, furniture chain stores and e-Commerce furniture companies.
Including major furniture brands, global furniture retailers, and construction contractors.
Frequently Asked Questions
The following FAQ lists the majority of customer concerns regarding bulk furniture purchases and provides detailed answers.
We produce a wide range of factory direct wholesale furniture as below:
- Modern living spaces furniture like sofas, accent chairs, coffee tables, and TV stands, etc.
- Modern dining room furniture like dining tables, dining chairs, and paired dining sets, etc.
- Bedroom furniture like upholstered beds, bookcases, etc.
- Modern kitchen furniture like bar stools.
We also provide OEM and ODM services. Besides, we also develop new products every year based on furniture market trends.
We always choose the best quality materials, within the cost allowed, to make durable products for our customers, including
- Steel, aluminum, and solid wood for the furniture frame;
- MDF, marble, and tempered glass for the cover or top;
- Eco-friendly foam and durable fabric for the cushion.
You can also tell us your target market and application scenarios, and your account manager will provide you with professional explanations and practical material advice.
Of course, you are more than welcome to visit our furniture factory in China, so please feel free to contact us to book your trip. Meanwhile, for factory inspection, no problem, we will assist you throughout the whole process.
Yes, in general, we can provide any customization service including size, color, finish and fabric to better meet the needs of our customers. However, we also consider the cost of sales for our customers, and will promptly alert you if there is a significant increase in manufacturing costs.
Yes, we have our own R&D team and offer a complete custom-design furniture service. Please contact your account manager to request furniture design services.
For different products, we have different MOQs, but considering the operation of many startups and small businesses, we offer extra low MOQ services for these customers. We understand the difficulties of our customers very well and are happy to help them solve practical problems.
You are always welcome to visit us and see for yourself. We have prepared a Zhongshan travel guide for you.
However, in our experience, whether the supplier is a factory or not is not really a matter of concern to the customer. The main intention of finding a furniture factory is to get a factory direct price, but price is not the only important element in the transaction; there are times when professionalism and smooth communication may be equally important. Now that you have met KATDANS, factory direct prices and professional tailored service are available to meet almost every need in your business.
As long as we confirm that the customer is a business buyer, we can provide free samples for customers to test. Usually, you are required to bear the shipping cost of the samples yourself. You can contact us to request free samples directly.
We can provide all the certifications required by the furniture industry and the major furniture markets. Some of the certifications are for raw materials and we make sure that our suppliers are capable of providing these as well. Please specify your requirements when contacting us.
Yes, all of our products come with a one-year warranty, which will be written into the terms of the contract between us. If there is any quality problem with your order, we will deal with it until you are satisfied. Even if it has been more than one year, our team of experts will do their best to assist you in resolving the issue.
Process for dealing with quality issues.
- Please send some photos and videos to help us get as objective information as possible.
- We will discuss the possible causes of the problem and the solutions internally.
- You will receive a specific solution from us for the issue, which will be resolved by mutual agreement.
We believe that no one wants to see this happen, however, we also understand that it is often a choice of necessity.
First, we would like to understand the reason for modifying the order to see if this is the only option.
If so, we will update you immediately on the current production schedule and see what we can do to accommodate your request.
For products that can no longer be modified, we can negotiate a solution.
For the parts that can be modified, we try to help you as much as cost allows.
Generally, 30% deposit, and 70% balance before shipment.
However, we also understand the needs of some customers, so please express your requests to us and we will make the maximum compromise according to the specific situation. As our cooperation progresses, payment terms will be gradually extended to help you better expand your market.
Of course, we understand that choosing a single product can be costly in terms of market development, while investing in several products at the same time has a higher probability of hitting market demand. You can contact our account managers directly to select the styles you need, or let us assist you in selecting some popular styles.
Because we have our own e-commerce store, we are well aware of the packaging requirements for e-commerce products. If you are an e-commerce customer, please make sure to inform us, we will do KD(Knock-down) treatment for the products and the cartons will meet ISTA 3A packaging standards.
There are generally two possibilities for this condition to occur, one is a quality problem, and one is a packaging method problem. Either way, we will take responsibility for it. Please contact us promptly to provide specific details. We will follow a certain process to discuss and handle the situation. In short, we will take care of it.
Yes. We provide two kinds of custom services:
- Modify our existing designs according to your specific requirements, such as color, material, quantity, etc.
- Design and create products from scratch based on your drawings or specific requirements.
Our custom furniture service allows customers to choose from a wide range of styles, materials, finishes, and colors to create unique furniture pieces for their target markets.
Drop shipping is a popular order fulfillment service – especially for e-commerce businesses. It can help furniture retailers or wholesalers minimize costs and offer a wider selection of products.
With our drop shipping service, you simply forward the details of your order to us after the customer has made payment, we will arrange delivery to the door.
The furniture market today is highly diverse and competitive. As the market becomes more and more demanding, furniture suppliers must be flexible and innovative in order to keep up with the changes in the market, and KATDANS is always striving to make both products and services adaptable to such changes.
- Keeping up with trends. Our R&D team keeps up with furniture trends and designs to meet our customers’ ever-changing needs.
- Strict production standards and quality control requirements. Our production department carefully selects high quality materials to produce practical and durable furniture. Quality controllers check each process to keep quality risks to a minimum.
- Smooth communication service. Our account managers will work with you throughout the purchase process and address your concerns and questions at every step of the way.
Your account manager will update you regularly on the status of your order after you place it, attaching photos, videos, etc. In the event of an emergency, we will contact you by phone or video meeting to ensure you finally receive the perfect goods.
We have worked with more than 300 companies around the world over the past decade or so.
To learn more about our clients in your country, you can speak with one of our account managers who will provide you with the information you need.
As for the relevant product information, we must apologize for this, as we strictly adhere to the confidentiality terms with our customers, just as we do with you.
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